Terms of service

Welcome to Bleurae. By accessing our website or purchasing our handcrafted items, you agree to comply with the following Terms & Conditions. These terms apply to all users of the site including browsers, vendors, customers, merchants, and content contributors.

 

 

1. Overview

This website is operated by Bleurae. Throughout the site, the terms “we”, “us”, and “our” refer to Bleurae. We offer this site and our products to you, conditioned upon your acceptance of all terms, policies, and notices stated here.

By using our site or making a purchase, you engage in our "Service" and agree to be bound by these Terms. If you do not agree with them, please refrain from using our services.

 

 

2. Handcrafted Nature of Products

All Bleurae products are handmade with love by skilled artisans. Slight variations in shade, texture, or finish are natural and should be cherished as part of their uniqueness. Differences in photography or screen resolutions may also impact how colors appear. If you have any concerns before purchase, please reach out to us via WhatsApp or call at +91-8826480550.

 

 

3. Shipping & Delivery

  • Domestic Shipping: We currently ship across India. Delivery timelines may vary based on location, product type, and availability.

  • International Shipping: At the moment, Bleurae does not offer international shipping.

  • Delays: We are not responsible for delays caused by courier services, natural events, or incorrect address details provided by customers.

 

 

4. Return & Exchange Policy

Due to the handmade and delicate nature of our items, we currently do not accept returns unless the product received is damaged or incorrect. Please notify us within 48 hours of delivery with unboxing videos and photographs for resolution.

 

 

5. Product Descriptions & Pricing

We strive to be accurate with our product listings, descriptions, and prices. However, we reserve the right to correct any errors, update product details, or change prices without prior notice.

 

 

6. Account Information

You agree to provide accurate and complete purchase and contact information. We reserve the right to cancel any order if it appears to be fraudulent or violates our policies.

 

 

7. Prohibited Uses

You are prohibited from using our website:

  • For unlawful purposes

  • To harm, defame, harass, or abuse others

  • To infringe on our intellectual property rights

  • To introduce viruses or malicious code

  • For spamming or data harvesting

We reserve the right to terminate access to anyone violating these terms.

 

 

8. Intellectual Property

All content on our website, including designs, text, images, graphics, and logos, is the intellectual property of Bleurae. You may not reproduce or use any material without our prior written permission.

 

 

9. Liability & Disclaimer

Our services and products are provided “as is” and “as available.” While we aim for quality, we do not guarantee that use of our service will be error-free or uninterrupted. Bleurae is not liable for damages arising from use of our services, delays, or third-party services.

 

 

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Please review them periodically. Continued use of our site after updates constitutes your acceptance of the revised terms.

 

 

If you have questions or concerns, feel free to contact us.