Privacy policy

Welcome to Bleurae. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website [https://www.bleurae.com].

Who We Are

Bleurae is a luxury handcrafted lifestyle brand offering art and home decor through an online platform. Our website address is: [https://www.bleurae.com].

 

 

Information We Collect

When you visit or interact with our website, we may collect the following types of information:

1. Personal Information

When you place an order, create an account, or contact us, we collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely via Shopify or third-party gateways)

  • Order history

2. Automatically Collected Data

We automatically collect certain information about your device and browsing behavior, including:

  • IP address

  • Web browser type

  • Time zone

  • Cookies

  • Pages you view and interactions with the website

This data helps us improve our website performance, marketing efforts, and user experience.

 

 

Comments & Media

If comments are enabled on the website:

  • When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

  • An anonymized string (hash) created from your email address may be used by Gravatar to check if you're using their service.

If you upload images to our site, please avoid including location data (EXIF GPS), as visitors may extract this data from the image.

 

 

Cookies

Our website uses cookies to enhance your experience and support essential site functionality.

You can choose to opt-out or clear cookies via your browser settings, but doing so may limit some functionalities.

Cookies may be used to:

  • Remember your login and preferences

  • Track cart contents

  • Understand usage patterns for analytics

  • Show targeted ads through platforms like Google and Meta

 

 

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves exactly as if the visitor has visited the original site. These third-party websites may collect data, use cookies, and track your interactions.

 

 

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order status and promotional updates

  • Screen for fraud or suspicious activity

  • Optimize our website and marketing efforts

 

 

Data Sharing

We do not sell or rent your personal information. However, we may share data with:

  • Shopify, our e-commerce platform provider

  • Payment gateways and logistics partners

  • Marketing platforms (e.g., Google, Meta) for targeted ads

  • Legal authorities, if required by law

If you request a password reset, your IP address may be included in the reset email.

 

 

Data Retention

We retain your information as long as necessary for business purposes, including fulfilling orders, complying with legal obligations, and maintaining transaction records.

  • Comments and their metadata are stored indefinitely (if enabled).

  • Registered users can view and edit their personal info anytime (excluding usernames).

  • Customers can request deletion of their data, subject to regulatory exceptions.

 

 

Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Withdraw consent to marketing communications

To request any of the above, contact us at: [Insert support email]

 

 

Security

We implement secure server layers (SSL), encrypted payment gateways, and other best practices to protect your data. However, no method of transmission over the Internet is 100% secure, and we encourage you to also protect your account information.

 

 

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. In some cases, data may be processed outside your country of residence (e.g., via Shopify servers in the USA or Canada).

 

 

Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be posted on this page with the updated effective date.

 

 

Contact Us

If you have any questions regarding this Privacy Policy or the way your data is handled, please contact us at:

Bleurae
 Email: admin@bleurae.com
 Website: [https://www.bleurae.com]